Answers to almost all questions.

Your rental will be checked and packed by us on the working day (except Saturday) before use. You can pick up your rental from 2 p.m. without prior arrangement. As a rule, we arrange a pick-up time by telephone, e-mail or in person in order to be able to guarantee you the best possible service.

Your ordered material will be packed by us the day before and will be ready for you immediately after your arrival. Together we will go through your order. If you have any questions, our staff is always at your side. If everything fits, you sign the delivery note and you're good to go.

We attach great importance to a quick and smooth exchange of goods. That's why we have already prepared your material on suitable trolleys for you to transport via one of our freight elevators. These lead you directly back to the inner courtyard, from where you can load the material directly into your vehicle.

Next time we'll see you at the return. You can find the return time on your offer or on the delivery note. We hope you took a coffee to-go with you!

You have the option of returning the rented equipment on the last day of use within our business hours. Otherwise, as noted on your quote, we would ask you to return your material by 11:30am the following business day (Saturday excluded). Night and weekend returns via the box are also possible. Talk to us about it.

No problem. We are happy to check the availability of your desired items and then book them for you in our system.

That can always happen. It is always important to us to be informed about this at an early stage. If it's only a few hours and the equipment isn't already booked on another project, we'll just take it back. In the case of a late return delivery, which collides with other projects of ours, we unfortunately have to charge you for an additional rental day and possibly courier costs or similar.

Call us on 040 57309555 and we'll see together what we can offer you for a spontaneous extension.

In principle, we only charge for days of shooting.

If you are traveling with the equipment, half a calculation day is incurred per travel day.

We require production insurance for every rental. This is also our clear recommendation.

If the material has to be insured through us, an insurance rate of 5% applies to our rental prices for the material.

We do our best to ensure that your project continues successfully. In such an emergency, the best way to reach us is by phone on 040 57309555. We make every effort to provide you with an equivalent alternative as quickly as possible.

But sure. We all started out small and didn't know who to ask. So just ask us. Please send us an email to rent@everest.camera and we will see together whether we can support you with your project.

If you want to return outside of our business hours, you are welcome to use one of our boxes. These are also on our floor. You will receive a key for each box, which you can put in the key safe next to our main entrance once the rental has been completed and it has been safely stowed away in the box. If we have any questions about the material, we will get back to you within 24 hours. Otherwise you will simply receive an invoice.

Of course, we look forward to timely communication for projects that have already been confirmed.

In principle, we reserve the right to charge 50% of the project if we receive a cancellation less than 24 hours before the start of the project.

In most cases, however, we find a good solution outside of this rule.

Feel free to contact us, we would be happy to recommend various freelancers. We are happy to be able to provide qualified personnel for productions at any time.

Auf Anfrage bereiten wir dir deine Bestellung gerne schon drehfertig vor und lassen sie dir per Kurier zustellen.

Don't be afraid to ask us about technology that you can't find on our site. We do everything we can to organize your desired technology.